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Research at St Andrews

Diving in at the deep end: the value of alternative in-situ approaches for systematic library search

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Author(s)

Uta Hinrichs, Simon Butscher, Jens Mueller, Harald Reiterer

School/Research organisations

Abstract

OPAC interfaces, still the dominant access point to library catalogs, support systematic search but are problematic for open-ended exploration and generally unpopular with visitors. As a result, libraries start subscribing to simplified search paradigms as exemplified by web-search systems. This is a problem considering that systematic search is a crucial skill in the light of today’s abundance of digital information. Inspired by novel approaches to facilitating search, we designed CollectionDiver, an installation for supporting systematic search in public libraries. The CollectionDiver combines tangible and large display direct-touch interaction with a visual representation of search criteria and filters. We conducted an in-situ qualitative study to compare participants’ search approaches on the CollectionDiver with those on the OPAC interface. Our findings show that while both systems support a similar search process, the CollectionDiver (1) makes systematic search more accessible, (2) motivates proactive search approaches by (3) adding transparency to the search process, and (4) facilitates shared search experiences. We discuss the CollectionDiver’s design concepts to stimulate new ideas toward supporting engaging approaches to systematic search in the library context and beyond.
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Details

Original languageEnglish
Title of host publicationProceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI '16)
Place of PublicationNew York
PublisherACM
Pages4634-4646
ISBN (Print)9781450333627
DOIs
Publication statusPublished - 7 May 2016
Event2016 CHI Conference on Human Factors in Computing Systems (CHI'16) - San Jose, CA, United States
Duration: 7 May 201612 May 2016
http://chi2016.acm.org/wp/

Conference

Conference2016 CHI Conference on Human Factors in Computing Systems (CHI'16)
Abbreviated titleCHI'16
CountryUnited States
CitySan Jose, CA
Period7/05/1612/05/16
Internet address

    Research areas

  • Search, Public library, Tangible interfaces, Multi-display environments, In-situ study

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ID: 240593471

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