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Estimating capacity and resource allocation in healthcare settings using business process modelling and simulation

Research output: ResearchConference contribution


Guilherme Redeker, Thais Webber, Ricardo Czekster, Sandra Quickert, Juliana Kuster Filipe Bowles

School/Research organisations


Healthcare involves complex decision making from planning to resource management. Resources in hospitals are usually allocated by experienced managers,however, due to an inherent process complexity, decisions are surrounded by uncertainties, variabilities, and constraints. Information Systems must be robust enough to provide support to stakeholders, capable of controlling and support work flows. The present work explores the required synergy when combining business processes with discrete event simulation. The objective is to estimate performance indices and address capacity management of a surgical center as a case study.


Original languageEnglish
Title of host publicationAnais XXXVII Congresso da Sociedade Brasileira de Computação
PublisherSociedade Brasileira de Computação (SBC)
StatePublished - 2 Jul 2017
EventWorkshop de Informática Médica (WIM) - Campus Higienópolis da Universidade Presbiteriana Mackenzie, São Paulo, Brazil
Duration: 2 Jul 20176 Jul 2017
Conference number: 17


WorkshopWorkshop de Informática Médica (WIM)
Abbreviated titleWIM
CitySão Paulo
Internet address

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