Skip to content

Research at St Andrews

Mimicking non-verbal emotional expressions and empathy development in simulated consultations: an experimental feasibility study

Research output: Contribution to journalArticle

Author(s)

Yuefang Zhou, Martin H. Fischer

School/Research organisations

Abstract

Objective: To explore the feasibility of applying an experimental design to study the relationship between non-verbal emotions and empathy development in simulated consultations.

Method: In video-recorded simulated consultations, twenty clinicians were randomly allocated to either an experimental group (instructed to mimic non-verbal emotions of a simulated patient, SP) or a control group (no such instruction). Baseline empathy scores were obtained before consultation, relational empathy was rated by SP after consultation. Multilevel logistic regression modelled the probability of mimicry occurrence, controlling for baseline empathy and clinical experience. ANCOVA compared group differences on relational empathy and consultation smoothness.

Results: Instructed mimicry lasted longer than spontaneous mimicry. Mimicry was marginally related to improved relational empathy. SP felt being treated more like a whole person during consultations with spontaneous mimicry. Clinicians who displayed spontaneous mimicry felt consultations went more smoothly.

Conclusion: The experimental approach improved our understanding of how non-verbal emotional mimicry contributed to relational empathy development during consultations. Further work should ascertain the potential of instructed mimicry to enhance empathy development.

Practice implications: Understanding how non-verbal emotional mimicry impacts on patients' perceived clinician empathy during consultations may inform training and intervention programme development.

Close

Details

Original languageEnglish
Pages (from-to)304-309
Number of pages6
JournalPatient Education and Counseling
Volume101
Issue number2
Early online date30 Aug 2017
DOIs
Publication statusPublished - Feb 2018

    Research areas

  • Mimicry, Non-verbal emotion, Empathy, Experimental design

Discover related content
Find related publications, people, projects and more using interactive charts.

View graph of relations

Related by journal

  1. Patient Education and Counseling (Journal)

    Anita Helen Laidlaw (Reviewer)
    20102012

    Activity: Publication peer-review and editorial work typesPeer review of manuscripts

Related by journal

  1. Developing the International Association for Communication in Healthcare (EACH) to address current challenges of health communication

    Rubinelli, S., Silverman, J., Aelbrecht, K., Deveugele, M., Finset, A., Humphris, G., Martin, P., Rosenbaum, M., van Dulmen, S. & van Weel-Baumgarten, E., Jun 2019, In : Patient Education and Counseling. 102, 6, p. 1217-1221 5 p.

    Research output: Contribution to journalArticle

  2. Patient centred consultation, satisfaction and young patients: a cross-country analysis

    Conti, A. A. & Humphris, G. M., Apr 2019, In : Patient Education and Counseling. 102, 4, p. 782-789 8 p.

    Research output: Contribution to journalArticle

  3. Pharmaceutical pictograms for low-literate patients: understanding, risk of false confidence, and evidence-based design strategies

    van Beusekom, M. M., Land-Zandstra, A. M., Bos, M. J. W., van den Broek, J. M. & Guchelaar, H-J., May 2017, In : Patient Education and Counseling. 100, 5, p. 966-973 8 p.

    Research output: Contribution to journalArticle

ID: 251071633