Skip to content

Research at St Andrews

Mimicking non-verbal emotional expressions and empathy development in simulated consultations: an experimental feasibility study

Research output: Contribution to journalArticle

Author(s)

Yuefang Zhou, Martin H. Fischer

School/Research organisations

Abstract

Objective: To explore the feasibility of applying an experimental design to study the relationship between non-verbal emotions and empathy development in simulated consultations.

Method: In video-recorded simulated consultations, twenty clinicians were randomly allocated to either an experimental group (instructed to mimic non-verbal emotions of a simulated patient, SP) or a control group (no such instruction). Baseline empathy scores were obtained before consultation, relational empathy was rated by SP after consultation. Multilevel logistic regression modelled the probability of mimicry occurrence, controlling for baseline empathy and clinical experience. ANCOVA compared group differences on relational empathy and consultation smoothness.

Results: Instructed mimicry lasted longer than spontaneous mimicry. Mimicry was marginally related to improved relational empathy. SP felt being treated more like a whole person during consultations with spontaneous mimicry. Clinicians who displayed spontaneous mimicry felt consultations went more smoothly.

Conclusion: The experimental approach improved our understanding of how non-verbal emotional mimicry contributed to relational empathy development during consultations. Further work should ascertain the potential of instructed mimicry to enhance empathy development.

Practice implications: Understanding how non-verbal emotional mimicry impacts on patients' perceived clinician empathy during consultations may inform training and intervention programme development.

Close

Details

Original languageEnglish
Pages (from-to)304-309
Number of pages6
JournalPatient Education and Counseling
Volume101
Issue number2
Early online date30 Aug 2017
DOIs
StatePublished - Feb 2018

    Research areas

  • Mimicry, Non-verbal emotion, Empathy, Experimental design

Discover related content
Find related publications, people, projects and more using interactive charts.

View graph of relations

Related by author

  1. High levels of socioeconomic deprivation do not inhibit patients’ communication of concerns in head and neck cancer review clinics

    Allen, S., Harris, R. V., Brown, S. L., Humphris, G., Zhou, Y. & Rogers, S. N. Jul 2018 In : British Journal of Oral and Maxillofacial Surgery. 56, 6, p. 536-539 4 p.

    Research output: Contribution to journalArticle

  2. Multimorbidity and socioeconomic deprivation in primary care consultations

    Mercer, S. W., Zhou, Y., Humphris, G. M., McConnachie, A., Bakhshi, A., Bikker, A., Higgins, M., Little, P., Fitzpatrick, B. & Watt, G. C. M. Mar 2018 In : Annals of Family Medicine. 16, 2, p. 127-131 5 p.

    Research output: Contribution to journalArticle

  3. Verona Coding Definitions of Emotional Sequences (VR-CoDES): conceptual framework and future directions

    Piccolo, L. D., Finset, A., Mellblom, A. V., Figueiredo-Braga, M., Korsvold, L., Zhou, Y., Zimmermann, C. & Humphris, G. Dec 2017 In : Patient Education and Counseling. 100, 12, p. 2303-2311

    Research output: Contribution to journalReview article

  4. Using fundamental frequency of cancer survivors’ speech to investigate emotional distress in out-patient visits

    Kandsberger, J., Rogers, S., Zhou, Y. & Humphris, G. M. Dec 2016 In : Patient Education and Counseling. 99, 12, p. 1971–1977

    Research output: Contribution to journalArticle

Related by journal

  1. The importance of acknowledgement of emotions in routine patient psychological assessment: the example of the dental setting

    Hally, J., Freeman, R., Yuan, S. & Humphris, G. Nov 2017 In : Patient Education and Counseling. 100, 11, p. 2102-2105

    Research output: Contribution to journalArticle

  2. Verona Coding Definitions of Emotional Sequences (VR-CoDES): conceptual framework and future directions

    Piccolo, L. D., Finset, A., Mellblom, A. V., Figueiredo-Braga, M., Korsvold, L., Zhou, Y., Zimmermann, C. & Humphris, G. Dec 2017 In : Patient Education and Counseling. 100, 12, p. 2303-2311

    Research output: Contribution to journalReview article

  3. Using fundamental frequency of cancer survivors’ speech to investigate emotional distress in out-patient visits

    Kandsberger, J., Rogers, S., Zhou, Y. & Humphris, G. M. Dec 2016 In : Patient Education and Counseling. 99, 12, p. 1971–1977

    Research output: Contribution to journalArticle

Related by journal

  1. Patient Education and Counseling (Journal)

    Laidlaw, A. H. (Reviewer)
    20102012

    Activity: Publication peer-review and editorial workPeer review of manuscripts

ID: 251071633