Skip to content

Research at St Andrews

Patient centred consultation, satisfaction and young patients: a cross-country analysis

Research output: Contribution to journalArticle

Open Access Status

  • Embargoed (until 19/11/19)

Abstract

Objectives: The aim of this study was to investigate the link between perceived dimensions of patient centred care and the satisfaction of adolescents and young adults within the UK, USA, Australian, Italian, and Chinese healthcare systems.

Methods: One thousand and thirty-four participants (212 from China,206 from Australia,208 from UK, 202 from USA, and 206 from Italy) answered a self-report questionnaire assessing the perceived dimensions of patient centred care. Factor analysis (PFA) was conducted on the data to identify relevant dimensions. One-way ANOVAs were run to identify differences between country samples related to perceived dimensions of patient centredness, and a multi-level multiple regression model was computed to assess the link between satisfaction and dimensions of patient centred care.


Results: Countries’ mean scores on ‘Satisfaction with Care’ (PF1) and on ‘Psychosocial Context’ (PF2) were statistically significant by inspecting the ANOVAs (p<.05). Satisfaction with care was predicted by PF2 and clinical utilization.

Conclusion: An online survey collected meaningful data on perceptions of healthcare received by respondents from five countries. This initial international study highlights important associations worthy of closer investigation.


Practice Implications: Healthcare providers should assess comprehensively the psychosocial context of young patients during consultations.
Close

Details

Original languageEnglish
Pages (from-to)782-789
Number of pages8
JournalPatient Education and Counseling
Volume102
Issue number4
Early online date19 Nov 2018
DOIs
Publication statusPublished - Apr 2019

    Research areas

  • Patient centred care, Adolescents, Communication, Satisfaction, International

Discover related content
Find related publications, people, projects and more using interactive charts.

View graph of relations

Related by author

  1. Dental anxiety, communication and the dental team: responses to fearful patients

    Freeman, R. & Humphris, G. M., Aug 2019, In : Journal of the California Dental Association. 47, 8, p. 495-500

    Research output: Contribution to journalArticle

  2. Psychometric properties of the Chinese version Fear of Cancer Recurrence Questionnaire-7 (FCR-7)

    Yang, Y., Humphris, G., Sun, H., Li, W., Hao, Y., Liu, T., Zhang, J., Wang, H. & Zhang, B., 25 Jul 2019, In : Professional Psychology: Research and Practice. Online First

    Research output: Contribution to journalArticle

  3. Automated screening for distress: a perspective for the future

    Rana, R., Latif, S., Gururajan, R., Gray, A., Mackenzie, G., Humphris, G. & Dunn, J., 18 Jul 2019, In : European Journal of Cancer Care. 28, 4, e13033.

    Research output: Contribution to journalArticle

  4. Prevalence and clinical and psychological correlates of high fear of cancer recurrence in patients newly diagnosed with head and neck cancer

    Mirosevic, S., Thewes, B., van Herpen, C., Kaanders, J., Merkx, T., Humphris, G., Baatenburg de Jong, R. J., Langendijk, J. A., Leemans, C. R., Terhaard, C. H. J., Verdonck-de Leeuw, I. M., Takes, R., Prins, J. & NET-QUBIC Consortium, 7 Jun 2019, In : Head and Neck. Early View, 14 p.

    Research output: Contribution to journalArticle

Related by journal

  1. Patient Education and Counseling (Journal)

    Anita Helen Laidlaw (Reviewer)
    20102012

    Activity: Publication peer-review and editorial work typesPeer review of manuscripts

Related by journal

  1. Developing the International Association for Communication in Healthcare (EACH) to address current challenges of health communication

    Rubinelli, S., Silverman, J., Aelbrecht, K., Deveugele, M., Finset, A., Humphris, G., Martin, P., Rosenbaum, M., van Dulmen, S. & van Weel-Baumgarten, E., Jun 2019, In : Patient Education and Counseling. 102, 6, p. 1217-1221 5 p.

    Research output: Contribution to journalArticle

  2. Mimicking non-verbal emotional expressions and empathy development in simulated consultations: an experimental feasibility study

    Zhou, Y. & Fischer, M. H., Feb 2018, In : Patient Education and Counseling. 101, 2, p. 304-309 6 p.

    Research output: Contribution to journalArticle

  3. Pharmaceutical pictograms for low-literate patients: understanding, risk of false confidence, and evidence-based design strategies

    van Beusekom, M. M., Land-Zandstra, A. M., Bos, M. J. W., van den Broek, J. M. & Guchelaar, H-J., May 2017, In : Patient Education and Counseling. 100, 5, p. 966-973 8 p.

    Research output: Contribution to journalArticle

ID: 256624349