Skip to content

Research at St Andrews

Patient centred consultation, satisfaction and young patients: a cross-country analysis

Research output: Contribution to journalArticlepeer-review

Abstract

Objectives: The aim of this study was to investigate the link between perceived dimensions of patient centred care and the satisfaction of adolescents and young adults within the UK, USA, Australian, Italian, and Chinese healthcare systems.

Methods: One thousand and thirty-four participants (212 from China,206 from Australia,208 from UK, 202 from USA, and 206 from Italy) answered a self-report questionnaire assessing the perceived dimensions of patient centred care. Factor analysis (PFA) was conducted on the data to identify relevant dimensions. One-way ANOVAs were run to identify differences between country samples related to perceived dimensions of patient centredness, and a multi-level multiple regression model was computed to assess the link between satisfaction and dimensions of patient centred care.


Results: Countries’ mean scores on ‘Satisfaction with Care’ (PF1) and on ‘Psychosocial Context’ (PF2) were statistically significant by inspecting the ANOVAs (p<.05). Satisfaction with care was predicted by PF2 and clinical utilization.

Conclusion: An online survey collected meaningful data on perceptions of healthcare received by respondents from five countries. This initial international study highlights important associations worthy of closer investigation.


Practice Implications: Healthcare providers should assess comprehensively the psychosocial context of young patients during consultations.
Close

Details

Original languageEnglish
Pages (from-to)782-789
Number of pages8
JournalPatient Education and Counseling
Volume102
Issue number4
Early online date19 Nov 2018
DOIs
Publication statusPublished - Apr 2019

    Research areas

  • Patient centred care, Adolescents, Communication, Satisfaction, International

Discover related content
Find related publications, people, projects and more using interactive charts.

View graph of relations

Related by author

  1. Using Co-design with Breast Cancer Patients and Radiographers to Develop ‘KEW’ Communication Skills Training

    van Beusekom, M. M., Cameron, J., Bedi, C., Banks, E., Harris, R. & Humphris, G. M., 2021, (Accepted/In press) In: Frontiers in Psychology.

    Research output: Contribution to journalArticlepeer-review

  2. Using the PCI in the identification of fatigue following treatment for head and neck cancer

    Rogers, S. N., Semple, C. J., Humphris, G. M., Lowe, D. & Kanatas, A., 26 Nov 2020, In: International Journal of Oral and Maxillofacial Surgery.

    Research output: Contribution to journalArticlepeer-review

  3. Development and testing of a novel measure to assess fidelity of implementation: example of the mini-AFTERc Intervention

    Brandt, N. G., McHale, C. T. & Humphris, G. M., 25 Nov 2020, In: Frontiers in Psychology. 11, 13 p., 601813.

    Research output: Contribution to journalArticlepeer-review

  4. Risk-based, 6-monthly and 24-monthly dental check-ups for adults: the INTERVAL three-arm RCT

    Clarkson, J. E., Pitts, N. B., Goulao, B., Boyers, D., Ramsay, C. R., Floate, R., Braid, H. J., Fee, P. A., Ord, F. S., Worthington, H. V., van der Pol, M., Young, L., Freeman, R., Gouick, J., Humphris, G. M., Mitchell, F. E., McDonald, A. M., Norrie, J. DT., Sim, K., Douglas, G. & 1 others, Ricketts, D., 20 Nov 2020, In: Health Technology Assessment. 24, 60, p. 1-138 138 p.

    Research output: Contribution to journalArticlepeer-review

  5. Communication, trust and dental anxiety: a person-centred approach for dental attendance behaviours

    Yuan, S., Freeman, R., Hill, K., Newton, T. & Humphris, G., 13 Oct 2020, In: Dentistry Journal. 8, 4, 11 p., 118.

    Research output: Contribution to journalArticlepeer-review

Related by journal

  1. Patient Education and Counseling (Journal)

    Anita Helen Laidlaw (Reviewer)

    20102012

    Activity: Publication peer-review and editorial work typesPeer review of manuscripts

Related by journal

  1. Developing the International Association for Communication in Healthcare (EACH) to address current challenges of health communication

    Rubinelli, S., Silverman, J., Aelbrecht, K., Deveugele, M., Finset, A., Humphris, G., Martin, P., Rosenbaum, M., van Dulmen, S. & van Weel-Baumgarten, E., Jun 2019, In: Patient Education and Counseling. 102, 6, p. 1217-1221 5 p.

    Research output: Contribution to journalArticlepeer-review

  2. Mimicking non-verbal emotional expressions and empathy development in simulated consultations: an experimental feasibility study

    Zhou, Y. & Fischer, M. H., Feb 2018, In: Patient Education and Counseling. 101, 2, p. 304-309 6 p.

    Research output: Contribution to journalArticlepeer-review

  3. Pharmaceutical pictograms for low-literate patients: understanding, risk of false confidence, and evidence-based design strategies

    van Beusekom, M. M., Land-Zandstra, A. M., Bos, M. J. W., van den Broek, J. M. & Guchelaar, H-J., May 2017, In: Patient Education and Counseling. 100, 5, p. 966-973 8 p.

    Research output: Contribution to journalArticlepeer-review

ID: 256624349

Top